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Description Looking to expand your business knowledge? This course gives you the skills to effectively operate in a business role …
Looking to expand your business knowledge? This course gives you the skills to effectively operate in a business role in a wide range of business contexts across different industry sectors. In this course you’ll develop skills in the latest business technologies and solve common business problems. You could work in any office environment, understand the processes within a business, write complex documents and use essential business software.
|Duration:||10 months (38 Weeks)|
|Requirements:||Australian applicants must be a minimum age of 15
International applicants must be a minimum age of 18
|Start Date:||Please contact us for next start date|
After achieving this qualification, individuals may wish to undertake:
Upon completion of this course, you can become an Administration Assistant, Clerical Worker, Data Entry Operator, Information and Customer Service Desk Clerk, or an Office Junior.
Units covered during your training:
|BSBWHS401||Implement and monitor WHS policies, procedures and programs to meet legislative requirements|
|BSBCMM401||Make a presentation|
|BSBCUS401||Co-ordinate implementation of customer service strategies|
|BSBCUS402||Address customer needs|
|BSBCUS403||Implement customer service standards|
|BSBINN301||Promote innovation in a team environment|
|BSBLED401||Develop teams and individuals|
|BSBPMG522||Undertake project work|
|BSBRKG402||Provide information from and about records|
|BSBRSK401||Identify risk and apply risk management processes|
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