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BSB20115 Certificate II in Business – Natural Hair and Beauty Association


This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision. It is designed for students who are seeking to gain an understanding of business fundamentals within the Australian context and who may be interested in gaining employment at entry level administrative or customer service roles.


Duration: 9 months (34 Weeks)
Requirements: Australian applicants must be a minimum age of 15
International applicants must be a minimum age of 18
Pre-requisite: None
Start Date: Please contact us for next start date
CRICOS Code: 086793F

Pathway Information

After achieving this qualification, individuals may wish to undertake:

  • Certificate IV in Business
  • Diploma of Business
  • Certificate III in Hairdressing
  • Certificate III in Beauty Services

Job Outcomes

Upon completion of this course, you can become an Administration Assistant, Clerical Worker, Data Entry Operator, Information and Customer Service Desk Clerk, or an Office Junior.


Units covered during your training:

BSBWHS201 Contribute to health and safety of self and others
BSBIND201 Work effectively in a business environment
BSBINM202 Handle mail
BSBITU201 Produce simple word processed documents
BSBITU202 Create and use spreadsheets
BSBITU203 Communicate electronically
BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR202 Organise and complete daily work activities
BSBWOR203 Work effectively with others
FNSACC301 Process financial transactions and extract interim reports
BSBCMM201 Communicate in the workplace
BSBCUS201 Deliver a service to customers

Course Curriculum

No curriculum found !

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